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Official Zoom Support Help Center

Zoom Help Center is your online resource for everything Zoom. You can find articles, videos, and guides on how to join, host, or manage your Zoom meetings, as well as troubleshoot any issues. You can also connect with other Zoom users and experts in the Zoom Community, or contact Zoom support for more assistance.

Actived: Just Now

URL: https://support.zoom.com/hc/en

Joining a Zoom meeting

WEBIn the pop-up window, click Cancel. At the bottom of the page, click join from your browser. You will be directed to a new page. Click Allow to allow Zoom permission for your …

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Getting started with Android

WEBHow to view contacts with Android. Tap Contacts to list all your contacts and add new ones. Contacts tab: Tap the contacts to see your options, such as start a one-on-one chat with …

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Scheduling and customizing a meeting with registration

WEBIn the navigation menu, click Meetings. Click Schedule a Meeting or edit an existing meeting. In the Registration section, select the Required checkbox. Click Save. After …

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Joining and participating in Zoom Webinars

WEBClick or tap Join. Enter the webinar ID, and click Join or tap Join Meeting. If prompted, enter your name and email address, then click Join Webinar or tap Join. Note: If joining a …

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Dashboard for Zoom Rooms

WEBThe Zoom Rooms portion of the dashboard provides you with information on room usage and health. You can use charts to track usage and adoption, review the type of …

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Accessing meeting and phone statistics

WEBWhile you're in a Zoom meeting on the desktop client, you can view meeting diagnostic information. Sign in to the Zoom desktop client. Start or join a meeting. In the meeting …

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Getting started using the Zoom Dashboard

WEBThe Dashboard tab allows you to view broad statistics on the overall usage of Zoom. Data on the dashboard page can be filtered by date at the top left. The Dashboard tab …

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Getting started with Zoom Webinars

WEBSign in to the Zoom web portal. In the navigation menu, click Webinars. Hover your mouse over the webinar you want to start and click Start. If a dialog box appears, click Open to …

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Troubleshooting when you can’t join a Zoom meeting

WEBIf you are experiencing issues joining a Zoom meeting using a meeting link or through the Zoom desktop client, you may need to manually enter the meeting ID and passcode. …

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Configuring professional audio settings for Zoom Meetings

WEBConfiguring professional audio settings for Zoom Meetings. By default, the Zoom client will utilize noise suppression and echo cancellation to improve the quality of the audio …

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Meetings and webinars comparison

WEBMeetings and webinars comparison. The Meeting and Webinar platforms offer similar features and functionality but have some key differences. Meetings are designed to be a …

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Troubleshooting sign-in issues

WEBPerform general troubleshooting for sign-in issues. Check if your internet connection is stable. Review your app version and then upgrade as necessary. Uninstall the app, then …

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Zoom Cloud Service Status

WEBPlease visit the Zoom Service Status (http://status.zoom.us) for current status and maintenance periods

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Signing in with SSO

WEBClick Sign In with SSO. Enter your company domain. Contact your Zoom admin to obtain your company's domain. If you don't know your company domain, tap I don't know the …

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Audio transcription for cloud recordings

WEBAudio transcription automatically transcribes the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate VTT file in …

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Understanding Dashboard statistics and graphs

WEBNote: Meeting level score is determined by a weighted average of all participants, weighted based on the time each user is in the meeting.; Global heat map: Displays the overall …

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Screen sharing a PowerPoint presentation

WEBSwitch back to Powerpoint and click the Slide Show tab. Begin the presentation by selecting the Play from Start or Play from Current Slide options. PowerPoint will display the slide …

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Scheduling a webinar with registration

WEBSign in to the Zoom web portal. In the navigation menu, click Webinars . Select Schedule a Webinar. Choose the desired webinar settings . In the Registration section, select the …

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