Support.thrive.health

Thrive Health Support Center

WebCreating an Account via Registration Code. Deleting an Account. Submitting a Questionnaire. Customer Inquiries: support@thrive.health. Info: info@thrive.health.

Actived: 8 days ago

URL: https://support.thrive.health/hc/en-us

Updating Patient Information – Thrive Health Support Center

WebTasks and Questionnaires. To edit or update a patient’s health history or other tasks such as consent forms, you must send them an update request as only a patient can update …

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Merging Thrive Health Accounts – Thrive Health Support Center

WebNote: To begin the account merge, make sure you are logged in to the account you want to designate as your primary account. L og into your account on …

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Users – Thrive Health Support Center

WebUsers. The individuals who have been requested to use the Thrive Health platform by an organization or clinic: patients, caregivers, parents, employees, or students.

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Account Management – Thrive Health Support Center

WebCreating an Account via Email Invitation. Creating an Account via Registration Code. Deleting an Account. Updating Personal Information. Resetting Password. Email …

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Adding Family Members to Your Account

WebOnce this is obtained, follow the steps below: Log in to your existing account on my.thrive.health and navigate to the Care Network tab. Click on Register with an …

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Updating Personal Information – Thrive Health Support Center

WebChanging personal information on your organization profile will make your changes visible to your organization's administrators. Follow these steps to navigate to …

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Inquiring on Medical or Appointment-Related Questions

WebFor medical or appointment-related questions or to provide your doctor's office with additional information, kindly contact them directly. The office phone number …

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Inviting a Patient to the Platform – Thrive Health Support Center

WebTo invite a patient to the Thrive Health platform, an administrator needs to create a patient profile and send an email invitation to join Thrive Health to the patient: …

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Administrators – Thrive Health Support Center

WebAdministrators. The individuals responsible for managing the Thrive Health platform

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Questionnaire Progress Markers – Thrive Health Support Center

WebQuestionnaire Progress Markers. 1 min read Updated January 30, 2024. This article aims to provide assistance to administrators of the Thrive Health platform. As …

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Email Verification – Thrive Health Support Center

WebThe subject line of the email is "Please verify your email address / Veuillez vérifier votre adresse courriel" and the email is sent from [email protected]. Note: If …

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Submit a request – Thrive Health Support Center

WebContact Customer Support. Fill out the following form and one of our Support Analysts will respond as soon as possible. Please ensure you have indicated which organization you …

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Supplementary Educational Materials

WebThrive Health enables Administrators to send supplementary educational materials to their patients so that they can view the materials digitally in their accounts. …

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Enabling Mandatory Multi-Factor Authentication

WebMulti-Factor Authentication (MFA) adds an additional l ayer of security to logins, by enabling a two-step authentication process via users’ mobile devices. MFA can …

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Multi-Factor Authentication for End Users

WebClick on the toggle option to turn on Multi-Factor Authentication. After enabling MFA, you will be asked to reauthenticate and log in again. Re-enter your email …

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Sending Surveys – Thrive Health Support Center

WebThis article is intended for administrators of the Thrive Health platform. Surveys are an effective way for organizations to gather anonymous program feedback. Multiple …

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Resetting Password – Thrive Health Support Center

WebChoose the appropriate workflow for your organization: 1. Reset your password on my.thrive.health. 2. Reset your password on app.thrive.health

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Creating an Account via Email Invitation

WebTo register, click on the Get Started button, or copy and paste the URL into your web browser. Y ou will be directed to either app.thrive.health or my.thrive.health. …

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