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TherapyAppointment Support Center

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Actived: 9 days ago

URL: https://support.therapyappointment.com/

How to Handle Records Requests

WEBRegistering your clients for the TherapyAppointment 2.0 Client Portal provides a level of identity verification. We suggest asking your clients to also submit …

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Connecticut HIE (Connie)

WEBThis feature allows Connecticut-based providers to connect in a submission-only status to the CT Health Information Exchange (HIE) program (Connie). ⚠️ Note: Fo

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New To Private Practice & Insurance Billing

WEBStep 3: Have a Practice Management System in Place. Consider TherapyAppointment to manage your scheduling, records, insurance claim filing, patient …

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How to Use the Trauma Screening Questionnaire (TSQ)

WEBDescription and Use. The Trauma Screening Questionnaire (TSQ: Brewin et al. 2002) is a self-report measure of responses to a traumatic event. It consists of 10 …

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How do I bill for sessions covered by an Employee Assistance …

WEBEAP Claim Submission Requiring the EAP's Own Paperwork or going to the EAP Website to Submit the Invoice. If the EAP requires their own paperwork or requires …

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Set a Default Modifier for Insurance Claims

WEBScroll Down to the Therapist Claim Options for the Insurance Company Selected and Select the ‘Claim settings’ besides the therapist who must have the HJ …

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Common CPT Codes

WEBSome of the most common CPT codes used in mental health settings are: 90834 = Psychotherapy, 45 minutes with patient and/or family member. 90832 = …

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What is a CPT Code

WEBWhat is a CPT Code? Current Procedural Terminology (CPT) codes are used to describe services rendered to patients. If you are going to bill an insurance …

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Accept or Take a Payment

WEBIf you have integrated credit card processing, by default Credit Card will be selected. 2. Enter the total Payment Amount you're collecting. 3. If taking an integrated credit card …

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Using Integrated Telehealth in TherapyAppointment

WEBClick Practice Settings (left menu) Select Staff from the top tabs. Click the provider's name, which brings up the staff Profile view. Find the section Roles. Under it …

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CPT Modifier Codes

WEBSelect Billing & Insurance (top tab) Locate the 'Insurance Features' section and click. Manage Companies. Select the insurance company, then scroll down to the 'Therapist …

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Why did I receive a Missing Benefit alert

WEBClicking on the alert takes you to the client's insurance page, within the client profile. Locate the blue box that reads ' Insurance Benefit Information '. The minimum …

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Correct, Void, or Edit an Insurance Claim

WEBStep 5: Select VOID the prior claim to indicate to the insurance company that this service never took place. Enter the Original Claim or Reference Number and optionally write a …

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Charging Clients a Credit Card Processing Fee

WEB1. Enter a Custom Code in your CPT code list that Indicates a Credit Card Processing Surcharge and assign your usual and customary fee for credit card …

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View your Billing History with TherapyAppointment

WEBMy Profile (left menu) Near the bottom find the section " Billing Plan ". To the right, click Billing History: On the next screen, you'll see 3 main items: Balance on …

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