Support.sophos.com

Sophos Central Endpoint: Fix a red health status

WEBFixing a red health status. An endpoint is in Red status because one or more of the following issues occur: Active malware is detected. See Sophos Central …

Actived: 7 days ago

URL: https://support.sophos.com/support/s/article/KB-000035876

Sophos Central Endpoint: Check the health status of a device

WEBThe best way to tell if your device is healthy is through the Sophos Central administrator interface or on the device itself. Open Sophos Endpoint Agent on your …

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Sophos Security Heartbeat: The different endpoint health status

WEBWhen a Sophos Firewall is registered with Sophos Central, your computers can send regular reports on their security status or health to the firewall. These reports …

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Sophos Central Admin: Remediate an orange health status

WEBRemediating an orange health status. An endpoint is in Orange status because one or more of the following issues occurred: Inactive malware is detected. A …

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Sophos Endpoint Self Help

WEBClick About > Open Endpoint Self Help Tool button. Click Update and take note of the location next to Update Location. Open a Command Prompt with admin …

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Sophos Endpoint Self Help

WEBThe default status of this driver is stopped. No action is required. If the driver shows as stopped, do the steps in Sophos Endpoint Self Help: Services - Advanced. Restart the …

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Sophos Central: Device isolated after shutdown and startup due to

WEBCustomers would notice their endpoint devices isolating on shutdown due to HMPA service being marked as not running and Sophos Central shows this event for that isolated …

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Sophos Endpoint Self Help: Services

WEBOverview. This advanced article is to be used with the Sophos Endpoint Self Help (ESH) tool found in Sophos Central Windows Endpoints and Servers only. The …

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Sophos Endpoint Self Help: System

WEBNew Partner Care Support. Get 24/7 quote support and help with NFR requests, license queries, account management, partner portal access and more! To get …

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Sophos Central Admin: Event types and descriptions for Sophos …

WEBThis article contains a list of currently known event types that may be seen via Sophos Central API SIEM implementation, along with a brief explanation of the event type.

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Sophos Central Admin: Device Isolation

WEBYou can still manage the device from Sophos Central when it is isolated: From the Threat Search Results view, select the device and click Isolate device. You …

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Sophos UTM: Showing the hard disk's SMART health status

WEBSophos UTM: Showing the hard disk's SMART health status KB-000034312 Jan 31, 2023 0 people found this article helpful

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Sophos Central Endpoint: Installation of Sophos Health Service …

WEBRemoved or modified default special permissions for BUILTIN\Users on %ALLUSERSPROFILE% can cause the installation of Sophos Health Service to fail. …

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Sophos Central Windows endpoint and server components

WEBSophos Endpoint Firewall / Sophos Endpoint Firewall Management. Used to monitor and configure connection types on your computers and servers in the Windows Firewall …

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Sophos Endpoint Self Help: Installed components

WEBOverview. This advanced knowledge base article is to be used with the Sophos Endpoint Self Help (ESH) tool found in Sophos Central Windows Endpoints and Servers only. The …

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RESOLVED Advisory: Sophos Central

WEBAn issue in Sophos File Scanner Service version 1.9.7.2 is causing the service log to grow, potentially leading to an issue during the service start on system …

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Advisory: Endpoint for macOS may incorrectly report health of

WEBOverview. We have observed a number of macOS systems that may intermittently report red health on the component SophosScanD. These may be …

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Sophos Central Admin: Red health alert "Not started: Sophos Linux

WEBSymptom. Once the Sophos Protection for Linux (SPL) application is successfully installed on the Linux endpoint and registered on Sophos Central, all the …

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