Support.simplisafe.com

‎Motion Sensors SimpliSafe Support Home

WEBTesting the Motion Sensor Gen 1. Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system …

Actived: 1 days ago

URL: https://support.simplisafe.com/categories/motion-sensors/6344557916ffce6900f8994e

Simplisafe, what's the status on your new Monitoring Center

WEBHi Captain, We are very proud of the new state-of-the-art Monitoring Center that we're building! It’s important to keep in mind that regardless of where our …

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Test Mode for the Original SimpliSafe® System

WEBYour SimpliSafe® system has a built-in Test Mode to let you test all of your sensors. To enter Test Mode:Press MENU button (enter Master PIN if it asks)Press HOME button …

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How To Replace Motion Sensor Gen 1 Battery

WEBThe Motion Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Motion Sensor …

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‎How To Test Your System SimpliSafe Support Home

WEBTest Mode is a system state you can manually enter through the Menu on your Keypad. It is a great way to check the connection between the Base Station and the Monitoring …

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‎What is Wi-Fi Strength and RSSI

WEBHow is Wi-Fi Strength Measured?Wi-Fi Strength (RSSI) is measured in dBm, an indication of how strong the Wi-Fi’s radio waves are when received by the camera. This measure …

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‎keypad battery life SimpliSafe Support Home

WEBI have just put my second set of 4 AA batteries in my new keypad. The system has been in use for 2 months and the keypad is in a room adjacent to the control …

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How To Replace Smart Lock Batteries

WEBThe Smart Lock is powered by four (4) AA Alkaline batteries with the PIN Pad taking two (2) CR2450 Lithium Batteries. The batteries within the Smart Lock and PIN Pad have a life …

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System not updating settings or sensor health info

WEBIf you have SS3, you can see your cellular via your keypad in System Settings. If it's weak, you might call SS for troubleshooting, and/or requesting a different …

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Low Battery Warning for Motion Sensor Gen 2

WEBThe Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage.If you are receiving

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‎Smoke detector testing. SimpliSafe Support Home

WEBHi marc9, Sorry for the confusion! For Gen 3 systems, there are two ways to test your Carbon Monoxide Detectors and Smoke Detectors. First, just pressing the …

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Simplisafe Smart Lock PIN Pad Batteries

WEBHi abcd, The Smart Lock uses AA alkaline batteries, and those last about 8-12 months. The PIN Pad uses CR2450 Lithium (one of those flat watch batteries), and …

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‎Sudden Low Battery Warnings SimpliSafe Support Home

WEB@davey_d . I did a Base Station reset, which did not solve the issue. I did not want to replace the battery, as it genuinely seemed there should be no need (I also …

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