Support.hotdoc.com.au
Telehealth FAQs – HotDoc Support
Please view the relevant instructions on how to set up appointment types in your practice management software by using their support pages below: 1. Best … See more
Actived: 6 days ago
URL: https://support.hotdoc.com.au/hc/en-gb/articles/360040615772-Telehealth-FAQs
Getting Started with Flu Vaccinations – HotDoc Support
WEBView our Flu Vaccine FAQs for more information. In this article. Step 1: Create flu vaccine appointment type and practitioner in your Practice Management Software (PMS) Step 2: Complete appointment type setup in 'Vaccinations' section of the HotDoc Dashboard. Step 3: Helpful resources and Support Articles.
How much does HotDoc cost
WEBHotDoc's subscription costs for GP practices has a minimum cost of $162 a month (2 practitioners) even if your practice operates with less than 2 active practitioners. While only practitioners using Bookings, Reminders or Recalls are counted towards your overall monthly cost, you still have complete access to the full suite of features that
How to create and manage Telehealth appointments
WEBTo create a new Telehealth consult, go to Bookings > Appointment Types > + New Appointment Types:; Enter the appointment type name (Eg. Telehealth Phone Consult) and select the checkbox next to 'Enable for online bookings'. (We recommend adding if it is a phone or video consult, or bulk billed or privately billed); In the Telehealth …
Does HotDoc charge for every practitioner I have at my practice
WEBSolution. HotDoc only bills you for practitioners which are actively using any of the following HotDoc products: This excludes nurses and treatment rooms, however, which are free of charge and included in your doctor rate. If you have practitioners at your practice that are not currently active for these products, HotDoc will not charge you for
Getting Started with Telehealth Video Consultations
WEB3. How to turn on Telehealth Video. Telehealth Video is located under your Telehealth Settings in the HotDoc Dashboard. HotDoc Telehealth Video is activated per appointment type in the HotDoc Dashboard. Log into to your HotDoc Dashboard and navigate to Bookings > Appointment Types > Edit for the appointment you wish to activate:
Getting Started with Results – HotDoc Support
WEBHotDoc Results is a system that allows you to send a secure message to a patient alerting them of their non-urgent results or correspondence. Results handled through HotDoc can: Automate your contact attempts with push notifications or SMN messages, replacing manual calling and saving your staff time and effort.
Managing your HotDoc Subscription – HotDoc Support
WEBWhat determines an active practitioner for billing? How many users or admins can I have and do you charge for them? How does HotDoc determine if a practitioner is on a Doctor rate or an Allied Health rate? Does HotDoc charge for every practitioner I have at my practice? How does activating a practitioner mid month affect my bill?
How to add or edit a Practitioner – HotDoc Support
WEBOnline bookings settings. To enable or disable any of the following online booking settings, simply select or deselect the check box for any of the following options and press Save:. Visible for online bookings.; Tell any patients to call the clinic: Selecting this renders the practitioner 'call the clinic to book' only.This allows for you to advertise a …
How to download the HotDoc Sidebar – HotDoc Support
WEBLast updated 10 April 2024 19:27 ∙ ~ 2 minute read. The following article explains how to download the HotDoc Sidebar. Please click on the tab with the software your practice uses below to view the unique instructions for your practice. Best Practice - Medical Director (Pracsoft) - Zedmed.
What are the Telehealth Medicare Eligibility Questions
WEBBest Practice - Medical Director (Pracsoft) - Zedmed - Dental4Windows - HotDoc Calendar. The Telehealth Eligibility questions are a series of questions that screen patients for their Medicare eligibility. HotDoc also has the ability to write the answers of these questions back to your appointment book when the patient makes a booking.
Getting Started with Online Bookings – HotDoc Support
WEBHotDoc Online Bookings is an easy and convenient way for your patients to book an appointment with your practice at any time. Using online bookings can: Increase the number of bookings your practice receives. Reduce the amount of time your reception team may spend making appointments via phone. Allow your patients to book with you …
How to create and send an SMS to one or multiple patients using
WEBCreating a Broadcast SMS using patient phone numbers. In your HotDoc Dashboard, go to Broadcasts > New Broadcast on the left hand side ; Here you can use an existing template by selecting one of the templates, or you can create a broadcast from scratch by clicking New Custom Broadcast:; If you're creating a new custom broadcast, …
Getting Started with Reminders – HotDoc Support
WEBHotDoc Reminders is a customisable automatic messaging system that sends an appointment reminder to your patients ahead of their appointment. Using this can: Significantly reduce your do not attend rates. Save your reception team time and effort by removing the need to manually call each patient. See real-time confirmations and …
Getting Started with Inform – HotDoc Support
WEBHotDoc Inform is a practice-centric marketing tool which allows you to promote your practice’s services when patients receive an appointment reminder and health is foremost in their mind. This easy-to-use tool sends out targeted and relevant promotional messages to your patients at the time they make an appointment, confirm a booking reminder
How can I add a Patient Alert to stop someone from booking at …
WEBHow to create a Patient Alert using their last name and date of birth. Log in to your HotDoc Dashboard and navigate to Bookings > Patient Alerts > New Alert: At the top of the page, select the option Last name and Date of Birth. This will bring up the fields you will need to fill in before clicking Save. - Make sure you enter the patient's last
Getting started with Recalls – HotDoc Support
WEBHotDoc Recalls is a system that allows you to securely send messages to patients if they have an upcoming recall in their patient file. It allows you to: Automate your contact attempts with push notification or SMS messages, replacing manual calling and saving your staff time and effort. Update the patient record automatically with the HotDoc
Getting Started with Recalls (Clinical Reminders)
WEBHotDoc sends the SMN to the mobile number listed on the patient record associated with the clinical reminder. The message copy we use for recalls is ' health message' rather than the exact clinical reminder the patient is due for. We have found that this language is most effective for increasing patient engagement with the SMN.
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