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Three Enrollment Trends for Health Payers Smart Communications

WebIn 2018, the U.S. Health Care Transformation Task Force, an industry consortium made up of healthcare payers, providers, purchasers and patient advocates …

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URL: https://www.smartcommunications.com/resource-center/blog/3-trends-transforming-new-member-enrollment-for-healthcare-payers

Healthcare Industry Resources Smart Communications

WebLearn how Priority Health modernized their communications infrastructure with SmartCOMM™, reducing costs and streamlining workflows. Discover their integrations …

Category: Health Go Health

Optimizing Member Journeys in Healthcare Smart Communications

WebOptimizing Member Engagement at Every Point of the Health Insurance Journey. Many health insurers – roughly 75% — believe their member communications …

Category: Health Go Health

Healthcare Customer Experience Smart Communications

WebProvide the Ultimate Healthcare Customer Experience: The Guide to Member Engagement Strategies. By: John Zimmerer, VP of Healthcare Marketing at …

Category: Health Go Health

Healthcare Patient Engagement Solutions Smart Communications

WebMany health providers believed that electronic health record systems would handle everything related to healthcare patient engagement. In some cases, the EHRs provide …

Category: Health Go Health

Healthcare Customer Experience Payer Solutions

WebThe Conversation Cloud is the platform for SMARTER conversations. It brings together a range of capabilities designed to guide customers through critical interactions with your organization. Transform the healthcare …

Category: Health Go Health

Transform Member Communications in Healthcare Smart …

WebSee how flexible tools and cloud technology can enable health plans to scale the conversation and transform member communications. Expand Fullscreen Exit …

Category: Health Go Health

How Digital Onboarding Boosts Member Engagement for Health …

WebThis is the period of time when health insurers have the opportunity to ensure new members understand their plans, find them easy to navigate, and are …

Category: Health Go Health

Transform Healthcare Member Communications

WebAs the largest customer-owned health insurer in the U.S., supporting 140,000 employers across 5 states, Health Care Service Corporation (HCSC) realized the importance of transforming its open …

Category: Health Go Health

Healthcare Claims Management Smart Communications

WebWhile member-submitted healthcare claims are usually <10% of claim volume, they’re very costly to process. SmartIQ significantly reduces the effort required for members to submit …

Category: Health Go Health

Enhancing the Healthcare Customer Experience: The Guide to …

WebHealth insurers can also use the platform to generate clear and concise EOBs, increasing transparency and fostering trust between members and the …

Category: Health Go Health

Optimizing the Patient Experience with a No-Code Patient …

WebBy: John Zimmerer, VP of Healthcare Marketing at Smart Communications While the healthcare industry is known for keeping one foot in the past where systems …

Category: Health Go Health

Forrester Study Shows Disjointed Experiences Cost Health Insurers

Web1-800-986-6810. +44-(0)345-241-2339. +49-681-379-850. +41-41-790-91-92. +61-2-8000-4020. New Independent Research Shows Disjointed Experiences Cost Health Insurers …

Category: Health Go Health

Deepen Member Engagement for Health Insurance Carriers

WebAccording to a recent JD Power survey only 36% of members believe that their health insurance carrier has the members’ best interests in mind and only 25% view …

Category: Health Go Health

Enhancing Medicare Enrollments Smart Communications

WebLast month, I joined Josh Voluck, Director of Digital Experience at Cognizant Health Sciences for our co-presentation at the 2023 Cognizant Health Sciences …

Category: Health Go Health

Health Insurers – How to Make the Business Case for a Better CX

WebLatest Benchmarks and Top Priorities for Health Payers Forrester Senior Analyst Judy Weader and Smart Communications' own John Zimmerer discuss the …

Category: Health Go Health

Improving the Healthcare Member Experience with Claims

WebWhite Paper/ Ebook. Digital Transformation in Healthcare: Improving the Member Experience with Claims. Digital Transformation in Healthcare: Improving the …

Category: Health Go Health

Digital Forms Help Boost Star Ratings Smart Communications

WebStar Ratings are a critical aspect for customers when evaluating health insurance plans as they help consumers make informed decisions about their health …

Category: Health Go Health

How to Create Digital-First Patient Intake Forms

WebPatient Responsibility Forms. This form requests acknowledgment that the patient is ultimately responsible for the payment for any services rendered or products …

Category: Health Go Health

Customer Communications in Insurance Smart Communications

WebSTEP 2: Modern Customer Conversations Platform. Embrace a modern, cloud-based SaaS Customer Conversations Platform to provide digital-first, automated …

Category: Health Go Health

Boost Medicare Advantage Ratings Smart Communications

WebMember enrollment in Medicare Advantage plans continues to surge, and seniors rely on Star Ratings when choosing a plan. These ratings are now heavily influenced by …

Category: Health Go Health

Health Insurance and Digital Member Enrollment SmartIQ Demo

WebBrokers, benefit administrators, and health plans want enrollment to go quickly and smoothly. Often, though, siloed systems and manual processes result in bad data and …

Category: Health Go Health

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