Qa-customercare.changehealthcare.com

How to Fix Claim Errors and Refile a Claim in Vision

WebWith the right access, you can fix claim errors directly in Vision. This option allows you to quickly refile a claim to the payer for payment. Learn how to find the View/Edit claim …

Actived: 3 days ago

URL: https://qa-customercare.changehealthcare.com/learning-resources/HowtoFixClaimErrorsandRefileaClaim.html

How to Submit a Support Case in the Customer Care Hub

WebSubmit a new case in the Customer Care Hub for assistance with claims, Electronic Remittance Advice (ERA), eligibility, or user and account management issues. Learn …

Category: Health Go Health

How to Access the Daily Totals by Provider in Vision for Payers

WebThe Daily Totals by Provider report displays the total number of claims received by Change Healthcare from submitters for processing. The report details how many of those claims …

Category: Health Go Health

Understanding the Support Case Status in the Customer Care Hub

WebManage your support cases in the Customer Care Hub for your claims, Electronic Remittance Advice (ERA), eligibility, or user and account management issues. Learn …

Category: Health Go Health

Understanding the Welcome Page in the Customer Care Hub

WebThe Customer Care Hub is your one-stop site for Change Healthcare support. You will find helpful how-to documents, access to customer support representatives, and case …

Category: Health Go Health

How to Perform a New Action in AccuPost

WebPerforming a new action within AccuPost allows users to create reports, post payments, create a remittance advice, and more. Learn how to perform a posting or report action …

Category: Health Go Health

How to Set Landing Page Preferences in Vision

WebSetting your Landing Page preferences in Vision allows you to see the information you want to see. It can be set to show up to four Dashboard report tiles or one specific report. …

Category: Health Go Health

Understanding the Claims Menu Search and Reports in Vision

WebVision has multiple options on the Claim menu to help you search for claim summary details, rejected claims, patient specific claims and more. Learn the different options you can …

Category: Health Go Health

How to Set Up Alerts in Vision

WebVision has capabilities to customize your alert preferences. You can choose to have an alert sent for individual or multiple rejected claims with specific threshold amounts and choose …

Category: Health Go Health

How to Manage Your Password in the Customer Care Hub

WebThe Customer Care Hub is your one-stop site for Change Healthcare support. Learn how to easily manage your Customer Care Hub password from the login page.

Category: Health Go Health

How to Locate, Requeue, and View ERAs By Provider in Vision

WebVision gives you the capability to find your ERAs, requeue them, and view the payment details without having to open a case or call support. Learn how to search ERAs by the …

Category: Health Go Health

How to Access the Rejection Alert Report in Vision for Payers

WebThe Rejection Alert Report provides a report of claims that were rejected by Change Healthcare or the payer system within a specified date range. Learn how to access your …

Category: Health Go Health

Understanding the Rejection Alert Report in Vision for Payers

WebThe Rejection Alert Report provides a report of claims that were rejected by Change Healthcare or the payer system within a specified date range. Learn more about the …

Category: Health Go Health

How to Log in to FileZilla

WebFileZilla has the capabilities to manually access and transfer files across multiple Change Healthcare servers. Learn how to log in to FileZilla and use to remotely connect and …

Category: Health Go Health

How to Deactivate a User Account in CAS

WebWhen a user no longer needs access to CAS due to a change in job description or employment, the user’s access to CAS must be terminated to mitigate the risk of …

Category: Health Go Health

How to Reset Password

WebChange Healthcare is committed to protecting your account information and preventing payments fraud. Learn more about how we protect your account and report suspected …

Category: Health Go Health

How to Log in to FileZilla

WebRevenue Analytics users can log in to FileZilla to manually send and retrieve claim files for processing to Change Healthcare via the File Transfer Protocol (FTP). Learn how to log …

Category: Health Go Health

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The medical information found on the MedMallRx website is designed to support, not to replace the relationship between patient and physician and the medical advice they may provide.