Providers.partnersbhm.org

Current Service Needs

WEBAddress youth and family needs across domains of physical and behavioral health, social determinants of health and natural supports. HFW is built on system of …

Actived: 6 days ago

URL: https://providers.partnersbhm.org/current-service-needs/

Partners NC Systems of Care Expansion

WEBPartners’ North Carolina System of Care Expansion addresses a youth’s behavioral and physical health care, along with family support to target other needs. The framework …

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Clinical Practice Guidelines

WEBProviders are responsible for following the Clinical Practice Guidelines adopted by Partners. Adherence to the guidelines is monitored through: Focused audits …

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Provider Alert: Partners is Changing How Providers Submit Prior

WEBIssued: December 13, 2022. What is happening? Beginning Jan. 9, 2023, Partners’ providers will use TruCare’s ProAuth platform for prior authorizations.. This means …

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Whole Person Integrated Care

WEBIntegrated health care practices that adopt Whole Person Integrated Care (WPIC) incorporate research-informed methods to improve care. This includes the Collaborative …

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Access to Care, Member Eligibility and Enrollment

WEBPartnersACCESS. PartnersACCESS is responsible for a 24-hour, seven days a week, 365-day-a-year behavioral health screening, triage, and referral service for citizens needing …

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Orientation Packet and Provider Operations Manual

WEBDavidson County Joined Partners Health Management Feb. 1, 2024. Learn More.

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Provider Enrollment & Maintenance

WEBThe agency, NPI, taxonomy, sites and clinicians must be enrolled in NCTracks in order to continue to contract with Partners and in order to make changes to your contract with …

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Provider Alert: Optum-Change Healthcare Cyber Attack

WEBIssued: February 22, 2024. What is happening? Optum-Change Healthcare had a cyber incident late yesterday (Wednesday, Feb. 21, 2024) that has affected health plans …

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Housing Resources

WEBMake residential/group home placements. To reach a member of Partners’ Housing Team, please call the number associated with the county in which you are seeking housing or …

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A message from Rhett Melton, Partners’ CEO

WEBMarch 30, 2020. Dear Partners Provider Network Member: First, thank you for all that you are doing to manage these challenging times to ensure continuity and availability of …

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Provider Communication Bulletin #120

WEBOn September 1, 2021, Partners will assume the Utilization Management functions for behavior health services provided in Cabarrus, Union, and Stanly counties. Partners …

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Transitions to Community Living Initative

WEBThe Transition to Community Living Initiative has six primary components: Providing and arranging frequent education efforts and discharge planning for individuals in adult care …

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Service Authorization Requests

WEBProviders will submit a Service Authorization Request (SAR) via ProAuth to request delivery of services to individuals. A Service Authorization Request must …

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Provider Communication Bulletin #147

WEBOur Access to Care Call Center is available at 1-888-235-HOPE (4673) from 7 a.m. to 6 p.m. Monday-Saturday to assist individuals looking for resources or services. Our …

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Utilization Management

WEBRevised ProAuth Demonstration Video June 13, 2023. Accompanying .ppt and Q&A .pdf; Manual Service Authorization Form (to be used only when ProAuth is not …

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Service Definitions

WEBService Definitions. The official posting of mental health, substance use disorder and intellectual and developmental disability service definitions are found within the various …

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Medicaid Rates to Increase January 1, 2024, for Behavioral Health

WEBMedicaid Rates to Increase January 1, 2024, for Behavioral Health Services Partners Health Management has received information from the NC Division of Health …

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Provider Alert Archive

WEBAlerts are listed from newest to oldest. If you are seeking an alert prior to January 2015, please email [email protected]. Latest. April 15, 2024: UM …

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