Protecteurducitoyen.qc.ca
Consent to healthcare: does my 14-year-old need my authorization
As of age 14, your child can accept or refuse most of the care that their state of health requires. The child must be able to make a free and informed decision. … See more
Actived: 6 days ago
URL: https://protecteurducitoyen.qc.ca/en/advice/useful-tips/consent-healthcare-14-year-old
Vacationing outside Québec (2): what happens if I need healthcare
WEBAdobe Stock. If you are vacationing outside Québec and you have a valid Québec Health Insurance Card, you can receive the health services covered by the Régie de l’assurance maladie du Québec (RAMQ). Note, however, that RAMQ reimburses you for professional services at the rates that apply in Québec, even if you paid more than that …
How can my pharmacist help me
WEBThe primary role of pharmacists is to ensure the correct use of medicines and the monitoring of drug treatments. They help to optimize these treatments in order to maintain or restore health. As healthcare professionals, they can help you in several situations. For example, they can: Assess your state of health and the severity of your …
Snowbirds and teleworkers: planning an extended stay outside …
WEBHealth insurance and the 183-day rule. To maintain health insurance coverage, you must not be away from Québec for 183 days or more per year. To calculate the total number of days absent, tally all out-of-province stays of more than 21 consecutive days during the calendar year. The days of departure and return do not count.
End of life: understanding palliative care Protecteur du citoyen
WEBPalliative care is intended for people with serious and uncurable illness that threatens their survival. Care can be provided at hospitals, CHSLDs, palliative care hospices or at home. Like medical aid in dying, palliative care is part of end-of-life care. This care is governed by legislation that ensures that people’s dignity and rights are
Dental care for children: what’s covered and what’s not
WEBThe following dental care and services are free of charge for insured children under age 10. The care and services can have been provided at either a hospital or a dental clinic: Annual examination and emergency examination. X-rays. Local or general anesthesia. Grey amalgam fillings on the premolar and molar teeth. Prefabricated crowns.
Filing a health network complaint in the public or private sector
WEBFiling a health network complaint in the public or private sector. February 1, 2023. CHSLD, CISSS, CSSS, Community organizations, Private seniors’ residences, Health. Adobe Stock. As someone who uses Québec's health and social services network, you have rights. This includes access to quality healthcare and social services.
Keeping your driver’s licence at 75 years old and over
WEBA matter of safety. The Société de l’assurance automobile du Québec (the SAAQ) is responsible for issuing and renewing driver’s licences. To keep your licence beyond your 75th birthday, you have to provide information about your health. The SAAQ will check to make sure that your state of health allows you to drive safely.
Access to your medical file Protecteur du citoyen
WEBA medical file is opened under your name every time you see a physician at a health institution (hospital, clinic, etc.) you have never been to before. Your name, sex, date of birth, address and health insurance number are indicated. There is also personal medical information such as your allergies, the care and services you have received, test
Whistleblower Awareness Day: Strengthening public organization
WEBQuébec City, March 23, 2023 – On the occasion of Whistleblower Awareness Day, March 24, 2023, the members of the Public Integrity Partners Forum (the Forum) want to remind us of how important rigour and confidentiality are in handling information from whistleblowers. "Whistleblowers can trust that we’ll handle their disclosures seriously …
How to file a complaint
WEBFile a complaint now: Using our secure online form: ONLINE COMPLAINT FORM. By phone: (418) 643-2688. Toll-free: 1-800-463-5070. Our telephone services are available from Monday to Friday from 8:30 am to 4:30 pm. By fax: 1-866-902-7130. By mail: 800, place D'Youville, 19 e étage, Québec (Québec) G1R 3P4.
Want to complain about a CHSLD
WEBTo file a complaint, contact the CISSS or CIUSSS service quality and complaints commissioner. The contact information is on the Québec.ca website. For private CHSLDs, the procedure is the same. Contact the CISSS or the CIUSSS in the CHSLD’s territory. Note that this is a new procedure that took effect on June 1, 2021, when the Act …
The Québec Ombudsperson Protecteur du citoyen
WEBThe Québec Ombudsperson. Mr. Marc-André Dowd took office as the Protecteur du citoyen on March 27, 2022. His appointment was ratified unanimously by the Members of the National Assembly in accordance with the Public Protector Act. Mr. Dowd is an attorney admitted to the Bar in 1997. He has a Bachelor of Laws from Université Laval and a
Forgotten, lost or expired health insurance card: do I have to pay …
WEBAsk RAMQ directly for a new card using the online form or call RAMQ at 1 800 561-9749. Health insurance card numbers are unique. You are not required to give the number out other than when receiving health services or social services. In other situations, you can use your card as proof of your name and date of birth.
Brief by the Québec Ombudsman on Bill 59 Protecteur du citoyen
WEBOn January 21, 2021, Québec Ombudsperson Marie Rinfret sent the Committee on Labour and the Economy a brief on Bill 59, Act to modernize the occupational health and safety regime. The Ombudsperson welcomes this Bill which includes occupational health and safety advances.
Brief on Bill 15 Protecteur du citoyen
WEBOn May 23, 2023, Québec Ombudsman Marc-André Dowd tabled a brief with the Committee on Health and Social Services. The topic was Bill 15, Act to make the health and social services system more effective. The Bill, in creating Santé Québec, an entity which will take over a large portion of the Ministère de la Santé et des Services …
Informal caregivers: helping you be a better helper
WEBInformal caregivers help someone in their immediate circle who has a disability. Whether full-time or part-time, they do so as volunteers and not as professionals. Most of the time, the people they help have a disability or have reduced autonomy that is age-related. Note that parents of a child with a disability who is younger than 18 can be
Online complaint form Protecteur du citoyen
WEBBefore filing a complaint, check to ensure that the Québec Ombudsman is the right form of recourse for you. If your complaint concerns the health and social services network, you must first contact the service quality and complaints commission of the institution concerned. Complaints assistance centres (CAAP) can help you file your complaint. In …
The Québec Ombudsman's powers Protecteur du citoyen
WEBThe Québec Ombudsman cannot act concerning complaints against health professionals (physicians, medical residents, pharmacists, dentists). If the health professional you want to complain about works for an institution (CISSS or CIUSSS): . Go to the service quality and complaints commissioner.The complaint assistance and support centre (CAAP) in your …
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