Patientaccesscollaborative.net

Managing Healthcare Call Center Stress and Overload: Techniques …

WEBSubmitted by Hyro, an Industry Partner of PAC. Calling to schedule a medical appointment can be stressful. Combine the discomfort of talking about a health …

Actived: Just Now

URL: https://www.patientaccesscollaborative.net/news/managing-healthcare-call-center-stress-and-overload-techniques-and-best-practices-

Patient Access Collaborative PAC

WEBUpcoming Events. May 14. to. May 17. 2024 Patient Access Collaborative Symposium. Jun 13. Webinar: PAC 2024 Benchmarks - session 1 12:00 PM - 1:00 PM EDT. Jun 27. …

Category: Health Go Health

The Rationale for a Vice President of Access

WEBOf the 83 academic health systems 1 serving adults in the Patient Access Collaborative, 25 have roles that are designated as vice presidents – and that number is …

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Diving into Bumps

WEBThe reasons for the bump may vary but the key factor is the appointment change is instigated by the system, not the patient. The rate is derived by dividing the …

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Leveraging Technology to Support Safer Transitions of Care

WEB1 Bressman E, Morgan A, Automated Texting Shows Promise to Reduce Hospital Readmissions. Frequent Text Check-Ins After Hospitalization Helped Patients …

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7 Best Practices for Patient Access: Lessons from High-Performing

WEBThe Emerging Role of the Access Medical Director Date posted April 23, 2024 Posted PAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date …

Category: Medical Go Health

2024 Patient Access Collaborative Symposium

WEBThe 2024 Patient Access Collaborative Symposium is open for registration! We are excited to bring everyone together again. This year, we are hosted by Emory …

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Employee Turnover in Health Systems’ Contact Centers

WEBAs reported in 2023, the median employee turnover rate was 27.3% for academic health systems and 25.0% for children’s hospitals. (Members, click through …

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Care Navigation Nursing Services: Transitions of Care Outreach …

WEBThe Emerging Role of the Access Medical Director Date posted April 23, 2024 Posted PAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date …

Category: Medical Go Health

A Look Back at the 2023 PAC Symposium

WEBWith more than 200 patient access professionals in attendance, representing 72 academic health systems from across the country, with great networking …

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Best Practice Winner: UCLA Health

WEBBest Practice Winner: UCLA Health. We recently announced the 2023 PAC Best Practice Award Winners. This award recognizes members who have developed and implemented …

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Change Management Key to Vice President Role for Access Leaders

WEBThe VP of Access for Northwell Health, Holly Koehler leverages her expertise in best practices of access workflows and outcomes, serving as a self-described …

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Member Spotlight: Rebecca Carey

WEBFebruary 28, 2024. in Member Spotlight. This month the Member Spotlight is on Rebecca Carey, Admin Dir, Patient Journey Optimization, Office of Patient Experience at Stanford …

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PAC's All Access Pass Podcast: Episode 14 and 15

WEBPAC's All Access Pass Podcast: Episode 17: Data in Patient Access Date posted April 19, 2024 Posted Storytelling with Data Date posted April 9, 2024 Posted by …

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Key Success Factors in Centralized Nurse Triage: A Profile of UNC

WEBA growing area in patient access is centralized nurse triage. Using a patient “Pre-Call Intent” metric to strategically breakdown and measure patient access …

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University of Virginia Health System

WEB"The PAC has been an invaluable resource for our organization. The symposium provides a great opportunity to make contacts across the country which allows us to share ideas as …

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