Pass-scotland.org.uk

PASS Patient Advice and Support Service Scotland

WebPatient Advice & Support Service. We support anyone who uses the NHS to understand their rights and responsibilities as a patient in Scotland, raise concerns, give feedback or …

Actived: 9 days ago

URL: https://pass-scotland.org.uk/

How we can help you

WebThe Patient Advice and Support Service can: Help you to give feedback or comments, raise concerns, or make complaints about the treatment you have received from the NHS in …

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Communication and Attitude

WebOur client withdrew her complaint and brought it to her local health board instead, as well as contacting her local MSP. PASS liaised with the MSP, who is now investigating why …

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Special health boards

WebPatient Experience Team – Corporate Affairs and Engagement. Gyle Square. 1 South Gyle Crescent. Edinburgh. EH12 9EB. Website: Contact Us (scottishambulance.com) Tel: …

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Related organisations

WebLGBT Health and Wellbeing Duncan Place Community Hub 4 Duncan Place Edinburgh EH6 8HW. Phone number: 0131 564 3970. Email address: [email protected]. …

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What you can and can’t complain about

WebYou CAN complain about…. NHS Scotland treatment, staff and services. NHS-Scotland funded services received in a private hospital. NHS Scotland failure to follow appropriate …

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How to make a complaint

Webyour contact details, including a phone number. the name and location of the service you want to complain about, including the address. when the issue happened. what …

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PASS Client information pack

WebPASS Client information pack. This document is to support you when providing feedback, raising an issue or making a complaint about the NHS in Scotland.

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Making a complaint

WebWho can raise a compaint. If you wish to raise a concern or complaint about your NHS treatment in Scotland read the following information to help guide you through our …

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Patient Advice & Support Service Annual Report

Webemotional or mental health. > 50% of clients to take action on their own behalf. > 4,260 Helpline calls, a slight increase (1%) on the previous year, which in turn was an increase …

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Information Pack

WebMost people using the health service are happy with their treatment, but things can go wrong. On some occasions, people may wish to comment on a service or an experience …

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Client Information Pack

Webhealth or care services and help make them better for everyone. • PASS o PASS Advisers can offer support, for example, if you are not quite sure what to say or who to approach …

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Template 2: Timeline of events

Web05/01/07 Anytown Health Practice Had GP 1st appointment with Dr Bloggs: listened to chest, advised if no improvement to return in fortnight’s time. Change of inhaler. 28/01/07 …

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28220923 Patient Advice and Support Service Privacy Policy

Web• Health records; and • Current state of health. We record this information on the legal basis of ‘public task’ under the Patient Rights (Scotland) Act 2011, sections 17 to 19. We may …

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