Oursage.zendesk.com

What is Telehealth

WebTelehealth lets you consult a doctor remotely, by phone call instead of face to face. While telehealth is not supposed to replace going to see a doctor in person, it can be useful if …

Actived: 9 days ago

URL: https://oursage.zendesk.com/hc/en-au/articles/15665844663577-What-is-Telehealth

Why use a telehealth service

WebTelehealth reduces the spread of illness by allowing people to access medical advice when they are sick, without having to leave their home. It’s also fast and convenient if you want …

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How long will it take for the GP to call me

WebUpdated. Our Sage endeavours to call patients within one to two hours from first joining the queue. If you have not received a call from a doctor within this time, we expect to be with …

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Who is Our Sage owned by

WebOur Sage is part of Cornerstone Health. Cornerstone Health supports Australian healthcare professionals to deliver exceptional care through in-person medical centres and …

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How secure is Our Sage

WebOur telehealth platform is extremely secure. All your medical records will be maintained by your doctors in a secure practice management system. We don’t store any of your …

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What information will I need to provide to get an online medical

WebTo book an online consultation through Our Sage, you will need to answer some screening questions and provide some basic contact, health and Medicare details. These include: …

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Who is Our Sage operated by

WebOur Sage is part of Cornerstone Health. Cornerstone Health’s purpose is to increase access to quality healthcare for all, delivered through its network of medical centres and …

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Are Our Sage Medical Certificates issued by real doctors

WebYes. The Our Sage network of telehealth doctors are Australian-licenced, practicing General Practitioners and registered with the Australian Health Practitioner …

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Are your doctors registered in Australia

WebYes. The Our Sage network of telehealth doctors are Australian-licenced, practicing General Practitioners and registered with the Australian Health Practitioner Regulation Agency …

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What are the different types of telehealth appointments available

WebOur Sage currently offers three consultation types: 1. Standard consultation up to 10 minutes - $45. 2. Long consultation up to 20 minutes - $55. For these consult types, a …

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How do I find a telehealth appointment near me

WebRelated articles. What are the different types of telehealth appointments available through Our Sage? What is Telehealth? Can I book an online telehealth consultation over the …

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Who can use Our Sage telehealth services

WebAnyone can use Our Sage telehealth over the age of 16. All you need is a phone or internet-connected device.

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What happens to my data

WebWe only collect information from you that is necessary for healthcare practitioners to provide you with health care services. This information is only held on …

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What security does Our Sage use

WebYour safety is our priority. Cornerstone Health, operators of Our Sage, takes reasonable steps, and implements reasonable safeguards, to protect your personal information.We …

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What happens to my personal information

WebWe only collect information from you that is necessary for healthcare practitioners to provide you with health care services. This information is only held on your Our Sage record and …

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Can I get an Our Sage GP provide me with an active care plan

WebAn active care plan, to help with the management of a chronic condition (such as mental health), must be agreed upon between a patient and their usual GP. As such, care plans …

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Are video consultations available

WebAt this time, we are only providing telehealth consultations over the phone. If you need a visual examination of a health issue, we recommend visiting an Our Medical medical …

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Can I get a Centrelink medical certificate

WebYes, Our Sage GPs can issue some Centrelink medical certificates. Please be mindful however that Our Sage does not have access to your full health record which may place …

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