Ombudsman.qld.gov.au

You have a complaint about private health care, private hospital, …

WEBYou have a complaint about private health care, private hospital, aged care or health insurance. Queensland Ombudsman home page. Web: www.ombudsman.qld.gov.au …

Actived: 4 days ago

URL: https://www.ombudsman.qld.gov.au/how-to-complain/make-a-complaint/out-of-jurisdiction-categories/private-healthcare-private-hospital-aged-care-and-private-insurance

Complaints process

WEBWeb: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Speak & Listen: 1300 555 727 Interpreter: 131 450

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Role of the Ombudsman

WEBWeb: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Speak & Listen: 1300 555 727 Interpreter: 131 450

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Who do I complain to

WEBThe Queensland Ombudsman investigates complaints about Queensland government agencies, local councils, public universities and TAFE. Our service is free and …

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How to make a public interest disclosure

WEBWatch on. Last updated: 7 June 2023. You can make public interest disclosures in two ways: directly to the agency that is the subject of the public interest disclosure, or to an …

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What is a public interest disclosure

WEBA public interest disclosure is a disclosure about wrongdoing in the public sector that serves the public interest. For an allegation to be considered a public interest disclosure under …

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Other complaint-handling organisations

WEBOther complaint-handling organisations. We can investigate complaints about Queensland state government departments and agencies (including state schools and TAFE), local …

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A checklist for making a public interest disclosure

WEBWhen you make a public interest disclosure, you have a responsibility to: keep the information about the PID confidential. keep copies of letters or emails you receive about …

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Vision, history and structure

WEBSome parts of the IDS Act commenced in December 2022 and the remaining parts commenced on 1 July 2023. Anthony Reilly is the current Queensland Ombudsman and …

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Annual Report 2021–22

WEBcomplaints made to us about Queensland Health to rise, the pandemic was the most likely cause of a fall in complaints about public universities. In Queensland Health's case, the …

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Framework and Guideline for managing customer complaints

WEBThe Public Sector Act 2022 requires public sector entities (agencies) to establish and implement a customer complaint management system (CMS). In July, the Queensland …

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Public sector ethics

WEBThe Public Sector Ethics Act 1994 (PSEA) governs ethics and conduct in the Queensland Public Service. It contains four principles fundamental to good public administration: …

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