Nngroup.com

Design Thinking 101

WEBDesign thinking is an ideology supported by an accompanying process. A complete definition requires an understanding of both. Definition: The design thinking …

Actived: 9 days ago

URL: https://www.nngroup.com/articles/design-thinking/

Empathy Mapping: The First Step in Design Thinking

WEBEmpathy Mapping: The First Step in Design Thinking. Sarah Gibbons. January 14, 2018. Summary: Visualizing user attitudes and behaviors in an empathy …

Category: Health Go Health

Journey Mapping 101

WEBDefinition of a Journey Map. Definition: A journey map is a visualization of the process that a person goes through in order to accomplish a goal. In its most basic form, …

Category: Health Go Health

Digital Interactions in Healthcare Customer Journeys

WEBMost Interactions Are About Appointments. Digital interactions in the reported healthcare customer journeys took place both before and after appointments. …

Category: Health Go Health

Medical Usability: How to Kill Patients Through Bad Design

WEBField Study in a Hospital. In a recent Journal of the American Medical Association paper, Ross Koppel and colleagues reported on a field study of a hospital's order-entry system, …

Category: Medical Go Health

Design Risks: How to Assess, Mitigate, and Manage Them

WEBMay 28, 2023. Summary: The risk-management process enables teams to assess risks during the design process in order to reduce harm to users and to the organization. Risk …

Category: Health Go Health

Prospect Theory and Loss Aversion: How Users Make …

WEBIn both these situations, the expected utility of both choices is the same (+/-$900): the probability multiplied with the expected win. Yet people largely prefer one …

Category: Health Go Health

Designing Effective Infographics

WEBDefinition: An infographic is a multimedia graphic aiming to present complex information and data in a way that is easy to understand. Infographics often include data …

Category: Health Go Health

Open-Ended vs. Closed Questions in User Research

WEBOpen-Ended vs. Closed Questions. There are two types of questions we can use in research studies: open-ended and closed. Open-ended questions allow …

Category: Health Go Health

Maintaining the Privacy and Security of Research …

WEBSeptember 4, 2022. Summary: Maintaining participants’ data privacy and security before, during, and after data collection is critical to the user-research process. It protects …

Category: Health Go Health

Formative vs. Summative Evaluations

WEBIn the educational context, formative evaluations are ongoing and occur throughout the development of the course, while summative evaluations occur less …

Category: Course Go Health

The 10 Best Intranets of 2023: Trends in Design and Process

WEBSince 2001, NN/g has selected the 10 best intranets of the year to feature in our Intranet Design Annual report.For 2023, the 10 winning organizations are: AbbVie …

Category: Health Go Health

Treemaps: Data Visualization of Complex Hierarchies

WEBSummary: A treemap is a complex, area-based data visualization for hierarchical data that can be hard to interpret precisely. In many cases, simpler …

Category: Health Go Health

10 Best Intranets of 2023: What Makes Them Great

WEBSince 2001, NN/g has selected the 10 best intranets of the year to feature in our Intranet Design Annual report.For 2023, the 10 winning organizations are: AbbVie …

Category: Health Go Health

Dealing with Technical or Professional Jargon

WEBThere’s a big obstacle to dealing with technical or professional jargon — jargon is relative. In other words, whether or not a given word counts as jargon depends …

Category: Health Go Health

Dark Mode vs. Light Mode: Which Is Better

WEBRaluca Budiu. February 2, 2020. Summary: In people with normal vision (or corrected-to-normal vision), visual performance tends to be better with light mode, whereas some …

Category: Health Go Health

Dropdowns: Design Guidelines

WEBDropdowns: Design Guidelines. Angie Li. June 11, 2017. Share. Summary: Dropdown boxes and menus are overused and clunky but can be useful for revealing a …

Category: Health Go Health

Relationship Mapping: Identify Key Teams, People, and Resources

WEBRepeat steps 3 through 5 until you've mapped fewer than 10 teams or 20 people to keep relationship mapping readable and practical. Update your relationship …

Category: Health Go Health

10 Best Intranets of 2020: What Makes Them Great

WEBThis year’s winners are as impressive as ever. Following are the organizations with the 10 best-designed intranets for 2020: Angelini Holding SpA (Italy), international …

Category: Health Go Health

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