Mosaicx.com

AI in Healthcare Contact Centers: Patient Care from Virtual

Healthcare contact centers can rest easy knowing that healthcare virtual agents relieve agents of significant burdens and contribute to cost savings. IVAs offer a future-proof solution to the stressors healthcare contact centers face today and could … See more

Actived: 4 days ago

URL: https://www.mosaicx.com/blog/ai-healthcare-contact-centers-improve-patient-care-virtual-agents

Healthcare Mosaicx

WebPharmacy. Dental & Vision. The patient experience doesn’t end when they leave the clinic. Mosaicx provides 24/7 service for patients to review bills, ask questions, and receive …

Category: Health Go Health

Patient Experience: IVAs Overcome Healthcare Communications …

WebToday’s healthcare professionals are met with various challenges that complicate healthcare communications and the patient experience. From staffing shortages to outdated …

Category: Health Go Health

Virtual Agent Benefits and Trends for 2024

WebHere's a more in-depth look at the emerging trends that are expected to shape the future of virtual agents in 2024: Increased Use of Voice-Activated Virtual Agents: With the …

Category: Health Go Health

Mosaicx Podcast

WebJoin three friends-slash-coworkers as they discuss the latest tactics and trends around AI, automation, brand interactions, self-service and other ways to improve …

Category: Health Go Health

Reduce Operational Costs with Conversational AI

WebThis approach can help reduce operational costs and have a positive impact on the bottom line. Outlined below are three ways to use conversational AI to reduce …

Category: Health Go Health

How to Reduce Attrition in a Call Center

WebCall center attrition is a persistent challenge faced by many companies across industries. The high turnover rate of call center employees can have a significant …

Category: Health Go Health

Mosaicx to Demo Conversational AI and Launch New Customer …

WebLeader in AI solutions will exhibit and present recent updates that help businesses keep pace with modern customer experience demands. OMAHA, Neb., June …

Category: Health Go Health

The Conversational AI Report Q1 2024

WebNo Hold Time Podcast Supporting People in Crisis: Interview with Vibrant's Grant Riewe. In advance of Mental Health Awareness Month in May, Vibrant Chief Technology Officer …

Category: Health Go Health

Cheesemaking, Penny Whistles & Whale Conservation: Interview …

WebIn this episode: Grant Riewe is the chief technology officer of Vibrant Emotional Health, an organization that provides mental health resources to people …

Category: Health Go Health