Help.khealth.com

What hours are doctors available

WEBWhat hours are doctors available? Doctors are available all hours, 7 days a week. Primary Care appointments can be scheduled in advance based on available hours, and wait …

Actived: 7 days ago

URL: https://help.khealth.com/s/article/What-hours-are-doctors-available

How do I schedule a Primary Care visit

WEBWhether you’re new to the service, or checking back in, you can select Manage a Chronic Condition from the Home screen in the app to access all things Primary Care in the K …

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How do I cancel or reschedule a Primary Care visit

WEBFrom your Primary Care chat, select Change on the right side of the light blue banner listing your appointment: You’ll be taken to a screen where you can either choose a new …

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What are these options in my Primary Care chat

WEBAfter an initial Primary Care visit is completed, you’ll begin seeing this menu whenever your case is closed:. All other issues: Use this to ask a non-urgent question or check on the …

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What types of documentation can K Health doctors provide

WEBBased on their assessment, our doctors can provide sick notes, Electronic Medical Records, and specialist referrals. Please note that sick notes acquired through an Urgent Care …

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How long will I have to wait to speak with a doctor

WEBOnce you have submitted your case, our service will connect you to the first available provider licensed to practice in your state. Wait times will vary based on demand in each …

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How do I reach a doctor in the K Health app as a Boost Mobile …

WEBK Health has a partnership with Boost Mobile that grants some of their subscribers access to K Health’s primary care service for free or at a discounted rate as a part of their …

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How much will my lab test cost

WEBHow much will my lab test cost? K Health offers a low-cost lab pricing program for eligible patients. Ask your K Health clinician for more information and to determine if you are …

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How do I cancel my membership

WEBIf you need to cancel your account, log into your account in the app and select the Profile tab on the lower right corner of the screen. You should see a Membership option in your …

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Does my membership cover the cost of medication

WEBMembership fees provide access to ongoing treatment through our doctor network and do not initiate or include the cost of medication. Medication shipped from our pharmacy …

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What medication can K Health doctors prescribe

WEBK Health doctors can prescribe most medications if appropriate. Our clinicians are able to prescribe antibiotics, allergy medications, pain relievers, antidepressants and anti …

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My doctor ordered a lab test. What do I need to do next

WEBMy doctor ordered a lab test. What do I need to do next? The lab testing center should have your lab test order on file. Here's what to expect: Always bring your license, insurance …

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Can your doctors write a sick note or complete another specific

WEBWe cannot provide any documentation outside of a copy of a patient’s health record (EHR/EMR) and a standard doctor’s note for Urgent Care or Behavioral …

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Why didn't I get a refund or the treatment I wanted

WEBThe rules and guidelines by which care is administered on the K Health platform depend entirely on the symptoms, severity of symptoms, and the current condition of the patient. …

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I can't log into the K Health app

WEBAttempt to login again through the app. If you are still unable to log in, please try the following: On your mobile device, open the email containing the Verify button. Find the …

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