Help.duo.com

Guide to the Duo Desktop installation and enrollment …

WebLocate the Duo Desktop installer in your browser downloads folder. On Windows the installer is an MSI file, and on macOS the installer is a PKG file. On Linux it will be either …

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URL: https://help.duo.com/s/article/7504?language=en_US

How do I use the support tool for Duo Desktop

WebThe support tool performs the following actions: Windows. Creates a zip file that will contain all of the collected information. Runs Invoke-Webrequest to determine if a connection to …

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Device Health Application

WebGuide to Duo end-of-life and end-of-support plans. 10498 Views • Apr 5, 2024 • Knowledge.

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How do I enable Duo Desktop to start up automatically …

WebBy default, Duo Desktop (formerly known as Duo Device Health) is installed at the machine level in Windows, meaning multiple users could use the application. However, the …

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How do I download Duo application software

WebOne of the steps is to download the Duo application software, with a download link for the latest release, as well as a link to our Duo Software Checksums and Downloads page, …

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How do I activate Duo Mobile directly from my …

WebAnswer. Users can enroll from their mobile device and activate Duo Mobile without having to scan a QR code. To complete enrollment and activation directly from your smartphone or …

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Can I hide the Health Check information that appears in …

WebURL Name. 6377. Answer. Yes, it is possible to hide some or all rows of Health Check information in Duo Desktop. By default, Duo Desktop will display the machine's health …

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When does Duo Desktop update the status of an …

WebDuo Desktop checks and reports the current health status of an endpoint in the Duo Admin Panel at the time of authentication if it is installed and running. We will attempt to contact …

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Articles Why might I see both Duo Desktop and Duo …

WebDuo Desktop replaced Duo Device Health on October 31, 2023. Policy settings, endpoint information, user interfaces, and logging have been updated to show the new name. …

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Guide to Duo Desktop certificate deployment for macOS …

WebUpload: Select the duo-device-health-app-id.pfx file provided by the Duo Certificate tool. The password for the file is provided in the output after the command has been run. Be …

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What data does Duo Desktop collect

WebAnswer. Duo Desktop collects information from a user's macOS, Windows 10 or 11, or Linux laptop or desktop device when they use it to authenticate to an application via Duo and …

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Why are "healthmailboxXXXXXXX" usernames appearing in Duo …

WebAnswer. Starting with Duo for OWA 1.3.2, health mailbox accounts are automatically permitted. This means they will not appear in the Duo Admin Panel or local logs. If debug …

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How do I disable automatic updates for Duo Desktop

WebAutomatic updates can be disabled on macOS by running the following command as the user you want to disable automatic updates for: defaults write com.duosecurity.duo …

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Can I install Duo Desktop via scripted or managed install

WebKB FAQ: A Duo Security Knowledge Base Article

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What data does Duo collect

WebThe Duo Mobile app, Duo Prompt, and Duo Desktop can collect information from a user's device when they attempt to authenticate using it or when the Duo Mobile …

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How does Duo Desktop detect antivirus and anti-malware agents

WebKB FAQ: A Duo Security Knowledge Base Article

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How do I configure Duo Desktop to automatically check for …

WebIf you wish to enable Duo Desktop to check for pending Windows updates and label an endpoint as out of date when a pending update is found, you can set the following …

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How do I remove Duo Desktop from all Windows machines in an …

Web1. If the script you run has access to the msi file, run the following command, replacing the example MSI file name with your exact file name: msiexec /x /path/to/installer …

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Why am I experiencing issues using Duo Desktop with Cisco …

WebResolution. For the best user experience, ensure you are using at least version 4.10.04065 of AnyConnect. Also ensure that your Cisco ASA is on firmware version 9.17, or firmware …

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