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What precautions are you taking to ensure my health and safety

WebProtecting the health and well-being of all HelloFresh employees and customers is our top priority. All of our facilities are SQF certified, the highest level of food safety certification, …

Actived: 7 days ago

URL: https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060194-What-precautions-are-you-taking-to-ensure-my-health-and-safety

Customer Care Contact – HelloFresh USA

WebNeed help with your HelloFresh order? Visit our customer care section to find answers to your questions or chat with us online.

Category: Health Go Health

COVID-19 Updates – HelloFresh USA

WebCOVID-19 Updates. What would you do if an employee tests positive for COVID-19? Will COVID-19 impact your food supply? Will HelloFresh engage in surge pricing?

Category: Food Go Health

What would you do if an employee tests positive for COVID-19

WebWe take direct guidance from the FDA, CDC and local health department to ensure no contamination and always maintain the safety of our meal kits and employees. In …

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Will COVID-19 impact your food supply

WebWhat precautions are you taking to ensure my health and safety? Will my HelloFresh service be disrupted? Will COVID-19 impact your food supply? Our teams have prepared …

Category: Food Go Health

Are HelloFresh employees offered paid sick leave

WebThe health and wellbeing of our employees and customers is our highest priority. As such, all of our employees are given paid sick leave. We’ve also enhanced our sick leave and …

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Can COVID-19 be transmitted through food

WebAccording to the Centers for Disease Control (CDC) “there is no evidence to support the spread of COVID-19 through food.” Additionally, “there is likely very low risk of spread …

Category: Food Go Health

What precautions are your delivery partners taking

WebWe are working very closely with our delivery partners to ensure the quality and safety of our product while in transit. According to the CDC, “there is likely very low risk of spread from …

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Can I choose my meals

WebYes! You can select up to 6 meals per week for either 2 or 4 people here. Alternatively, You may follow the steps below: Log into your account and click on 'My Menu'. Navigate to …

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What delivery days are there in my area

WebWhat delivery days are there in my area? When you sign up to receive your first HelloFresh Box, you'll have the option to select your delivery date from a list of available options in …

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Will my HelloFresh service be disrupted

WebHelloFresh is fully committed to serving our customers through these challenging times. Along with other food suppliers, we have been classified as “critical infrastructure” by the …

Category: Food Go Health

How do I update my delivery address on the app

WebHow do I update my delivery address on the app? Log in to your account on the app. Click on the 'Settings' icon at the bottom right-hand corner. Click on 'Plan Settings' and select …

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Can I cancel my order

WebCan I cancel my order? You can cancel your order by calling Customer Care. The latest time to cancel is 11:59pm EST five full days before the scheduled delivery date. Couldn’t find …

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Where do you source your fish from

WebHelloFresh is committed to buying delicious, sustainably sourced seafood, and therefore we have rigorous sustainability standards. We currently buy both wild-caught and farm …

Category: Food Go Health

How do I redeem a HelloFresh discount

WebAll HelloFresh discounts can be redeemed during the checkout process here. click ' Do You Have A Promo Code? ' and a pop-up box will allow you to Apply your code. Under Order …

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How do I change my delivery address

WebAlternatively, You may follow the steps below: Log in to your Account.; Click on your name in the upper right-hand corner and head to your Account Settings.; Select 'Plan Settings'.; …

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