Healthpaymentsystems.zendesk.com

HPS Customer Care

WEBRegistration This section contains information on how to register your account in HPS Online Access. Health Payment Systems and the SuperEOB®

Actived: 9 days ago

URL: https://healthpaymentsystems.zendesk.com/hc/en-us

Where should I send my payment

WEB7 a.m. - 5 p.m. (Friday) 9 a.m. - 1 p.m. (Saturday) CT. Mail: Send your check along with the remittance coupon from your SuperEOB® statement to: Health Payment …

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How do I pay securely

WEBCall us: Pay securely by electronic check, debit card, credit card, HRA/FSA/HSA card. Customer care is available at 888.477.7968. Mail: Send your …

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Can I pay without registering

WEBYes, you can. To use the Pay Now feature on https://onlineaccess.hps.md/, you will need your: Account Number Statement Number Your payment information …

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What does Health Payment Systems (HPS) do for me

WEBWe partner with you to: Give you control of your healthcare expenses through our single monthly consolidated billing statement, the SuperEOB® Make it easy …

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How do I register

WEB1. After you receive your first Super EOB Statement, go to HPS Online Access Registration . 2. On this first screen, please enter the following: Your First and Last Name. Your …

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Payments – HPS Customer Care

WEBPayments. Follow. Information about how payments are made and handled. What if I cannot pay my bill within 30 days? How do I update or delete a payment method? Where should …

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How do I view more details about my claims

WEBFor Step by step instructions on navigating within Online Access: Log into your member portal account. Click on the “Claims” tab. This will bring up a screen that shows your …

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What is an adjustment

WEBAn adjustment is any debit or credit to your account applied by a provider in relation to your claim and processed by Health Payment Systems since your last statement. You may …

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How do I choose a doctor

WEBHPS provides a database of in-network providers, to help you choose your doctor. No copay is necessary at an in-network provider. Go to HPS Online Access Click on Find a Provider

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How do I appeal how benefits were applied to a claim

WEBIf you identify discrepancies with how your claim was processed, you can file an appeal, requesting re-adjudication. Your rights are stated on your SuperEOB. Appeals regarding …

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Registration – HPS Customer Care

WEBThis section contains information on how to register your account in HPS Online Access.

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My HSA card payment was rejected. What should I do

WEBHPS Customer Care. 6 years ago. Updated. Check with your HSA card issuer (phone number is on your card) to find out if your payment may be greater than your HSA card …

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How does Health Payment Systems (HPS) PayMedix Work

WEBStarting at the top left, after an employee sees a provider, the claim is sent to HPS | PayMedix. HPS | PayMedix works seamlessly with your Third Party Administrator …

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How can a friend/relative make a payment on my behalf

WEBOnline: Provide your account and statement numbers to your friend/relative; Ask him/her to go to onlineaccess.hps.md and click on Pay Now; Ask him/her to enter your account and …

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What is a SuperEOB®

WEBThe SuperEOB® is an accurate, easy-to-read, summary and total of all the charges from your medical providers. From this monthly invoice, you will know exactly what to pay. It …

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How do I read the SuperEOB ® – HPS Customer Care

WEBHealth Payment Systems' SuperEOB is a monthly credit card-like statement that includes your entire family's healthcare claims and charges. It eliminates the many explanations …

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I can't log in. What should I do

WEBHave you already registered for HPS Online Access? If not, go to HPS Online Access and complete the registration process.; Did your password expire after 60-90 days? Click on …

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