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View your claims

WebThe 'View Claims' page on the member portal or mobile app is your starting point to managing your health-care claims. Claims can be sent to HealthEquity by your …

Actived: 4 days ago

URL: https://healthequity2-1.custhelp.com/app/answers/detail/a_id/1645/~/view-your-claims

HealthEquity Answers

WebThe HealthEquity Help Center is your source for helpful guides, answers to your questions, and access to our helpful Member Services Team.

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Add a claim and make a payment

WebIf you're adding the payment for your records but will not be sending money, choose 'Enter claim record only'. Click 'Next'. Select 'Pay Provider' from the options …

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Forms and Documents

WebUse this online form to correct an overpayment made for your reimbursement account. HRA/FSA Letter of Medical Necessity Form. This form assists you and your …

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HealthEquity mobile app

WebThe HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your health accounts and Health Savings Account (HSA) …

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Paperless statements

WebFrom the 'My Account' tab of the HealthEquity member portal, select 'Profile Details' from the 'Profile' menu. Check the 'Email Settings' section to confirm that your …

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Using your HealthEquity Visa Health Account Card®

WebUse your member portal or the HealthEquity mobile app to check your balance anytime, anywhere. Please note while using your HealthEquity account card: All …

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Upload a receipt to the mobile app

WebFollow these steps to add a receipt, EOB, invoice or other documents from your mobile device: Add the document details. Tap ‘Save and Continue’ to complete the …

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Activate a debit card

WebThe steps to activate your HealthEquity ® Visa ® Health Account Card 1 are listed below. You can also call the card activation line at 866-296-2852. Note: To …

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HealthEquity COBRA web portal and mobile app

WebYes. Your initial COBRA Election Notice will be sent to by mail, but you can elect continuous coverage and manage your coverage online. Simply use the account …

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Sell investments

WebThere are two options for selling funds: To sell individual funds. Locate the box titled 'Trade'. Click the 'View Available Trades' button. Review the list of funds in your …

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HSA closure due to member's death

WebRequirements: A death certificate. The 'Health savings account (HSA) instructions upon death of account holder' form (signed by guardian) Guardianship …

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HSA excess contributions

WebAll excess contributions are subject to income tax and a 6% excise tax each year until corrected. You can avoid paying the excise tax by: Withdrawing the excess …

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How to close a health savings account

WebAccount closure process. Complete the account closure form by clicking the 'Complete Online' button above or download the form below. We will process your form …

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Debit card declines

WebPlease note: Not all plans include a debit card. If your HealthEquity ® Visa ® Health Account Card 1 is declined at the point of sale, it may be for one of the following …

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Add an EFT account

WebThis allows you to add and verify your bank account information for immediate use. Navigate to the Make a Payment in your portal . Note: A Payment does …

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COBRA premium payments

WebThe toll-free number for the COBRA Member Services team is 877.722.2667. You can also make your monthly premium payment online via ACH bank transfer (or a …

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Retiree HRA reimbursements

WebA retiree health reimbursement arrangement (HRA) is an employer-funded account designed to help retired employees pay for plan-eligible medical expenses …

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