Healthdirect-australia.helpjuice.com

Healthdirect Australia Support

WEBPrimary Health Care Portal. Information for Primary Health clinics and users, including GPs, Aboriginal Medical Services (AMS) and Aboriginal Community Controlled Health …

Actived: 5 days ago

URL: https://healthdirect-australia.helpjuice.com/

Signing in to Video Call

WEBHealth service providers require an account to access Video Call. Please note that patients do not need a Video Call account as they access the required clinic waiting area using …

Category: Health Go Health

What is Healthdirect Video Call

WEBWhat is healthdirect Video Call? Video Call is a secure video conferencing service purpose-built for health consultations. Our suite of services, tools, applications and resources …

Category: Health Go Health

Using healthdirect Video Call

WEBHere is the link to the video so you can share it with your staff.. Video Call user guides and information. The following links will equip your RACF staff with the information they need to effectively and confidently use Video Call for video telehealth.

Category: Health Go Health

Navigating the Clinic Waiting area

WEBYour Clinic Waiting Area is where you will see your patients or clients waiting for, on hold, or participating in, a video consultation with your service. You will see …

Category: Health Go Health

Troubleshooting: Issues during a video call

WEBMicrophone (Others can't hear me) Conduct a Test call (Precall test) to ensure the platform can access your microphone. Ensure your microphone is not muted in your video call screen.

Category: Health Go Health

How Video Call is different from traditional video conferencing

WEBVideo Call is specifically designed with the needs of health service providers in mind. Choosing the right video ecosystem to offer telehealth is difficult since there are many …

Category: Health Go Health

Change video quality settings in a call

WEBWhile in a video call click on Settings to open the Settings drawer and go to the Select video quality option.. Note: If you do not see the video quality options, you may be using a …

Category: Health Go Health

What do I need to make a Video Call

WEBUsing a Computer. If using a desktop or laptop computer you will need: A web camera - built-in or attached using a USB port; A microphone - usually built into most laptops and …

Category: Health Go Health

Changing your background in Video Call

WEBJoin a call with a patient or client and click on the Settings cog, at the bottom left of the call screen. Then click on Select background in the Settings drawer. Blur There are 3 levels of Blur to choose from: Light; Medium; Heavy; Hovering over the 3 blur options displays text showing the level of blur.

Category: Health Go Health

Join a Video Call and consult with your patient/client

WEB1. Sign in to vcc.healthdirect.org.au with your username and password. 2. You will arrive in your Waiting Area dashboard page. Here you will see your patients/clients waiting for, or …

Category: Health Go Health

Configure the clinic waiting area

WEBThis page covers how clinic administrators can configure the following elements of their clinic/s: General configuration; Share waiting area; Waiting area hours

Category: Health Go Health

Video Call Apps & Tools

WEBAccessing the Apps and Tools drawer. The Apps and Tools drawer can be opened by clicking on Apps and Tools at the bottom right of the call screen. Clicking on Apps & …

Category: Health Go Health

Share a YouTube video in your Video Call

WEBThe Y ouTube Video Player app enables users to play a YouTube video during a video call. This means users can share a YouTube video without needing to shar

Category: Health Go Health

Who to contact for support and advice

WEBCritical issues outside of normal hours. To report a system outage that must be dealt with out-of-hours call our support number on 1800 580 771 and press option 2. If your out-of-hours issue is not urgent please email [email protected] and we will get back to you the next business morning. Video Call service desk 1800 580 771

Category: Health Go Health

Qlik Reporting Tool

WEBQlik makes accessing the consultation data for organisations very easy to access, filter and export. Jurisdiction leads have Qlik accounts and can navigate through multiple …

Category: Health Go Health

Far end camera control application

WEBThe App icon is located in the bottom right control buttons for health service providers when they are in a Video Call. Click on the app icon to launch the application. Only hosts in …

Category: Health Go Health

healthdirect Video Call in residential aged care facilities

WEBCase Study: Western NSW Primary Health Network. Western NSW Primary Health Network (WNSW PHN) has helped set up video-based GP consultations for residents in Aged Care Facilities (RACFs) in their network, using healthdirect Video Call.

Category: Health Go Health

Interpreter services and workflows

WEBOn demand interpreter examples. There are examples such as the 2M lingo™ app outlined below that can work with Video Call.. To use the 2M Language Services app in your …

Category: Health Go Health

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The medical information found on the MedMallRx website is designed to support, not to replace the relationship between patient and physician and the medical advice they may provide.