Hadsco.wa.gov.au
Health and Disability Services Complaints Office
WEBHaDSCO is an independent Statutory Authority providing an impartial resolution service for complaints relating to health, mental health and disability services in Western Australia and the Indian Ocean Territories. Our services are free, impartial, confidential and available to everyone. HaDSCO adopts a positive approach to complaint handling
Actived: 4 days ago
Health and Disability Services Complaints Office
WEBAlternatively, you can download our PDF complaint form to complete. You can return this form and all supporting documentation to: Post: PO Box B61, Perth WA 6838. Email: [email protected]. In person: Reception Desk, Albert Facey House, 469 Wellington Street, Perth WA 6000. If you need help completing your complaint form, please contact us.
Health and Disability Services Complaints Office
WEBHaDSCO is an independent Statutory Authority providing an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories. Service provision covers the public, private, not-for-profit sectors, prison health services and immigration detention centres.
Category: Mental health Go Health
Health and Disability Services Complaints Office
WEBThe health care provider had displayed signage which advised that clients with Pension Cards qualified for bulk billing but, when the patient disputed their fee, the staff advised they were unable to provide a refund. The patient attempted to discuss their concerns with the provider, but the provider maintained that they had been correctly
Health and Disability Services Complaints Office
WEBThe Health and Disability Services (Complaints) Amendment Bill 2021 has a strong focus on protecting the public against unregulated health practitioners. It will address an existing regulatory gap in relation to health care workers who are not registered under the 15 professions registered under the National Registration and Accreditation
Health and Disability Services Complaints Office
WEBImplementation of the National Code of Conduct for health care workers (National Code) in Western Australia has progressed another step closer, with the passing of the Health and Disability Services (Complaints) Amendment Act 2022 by the Western Australian Parliament on 28 October 2022. HaDSCO will have responsibility to implement the National
Health and Disability Services Complaints Office
WEBUpdate - National Code of Conduct for health care workers. 20/09/2022. Progress continues to be made towards the implementation in Western Australia of a National Code of Conduct for health care workers (National Code), with the Health and Disability Services (Complaints) Amendment Bill 2021 being passed by the Western Australian Parliament’s
Health and Disability Services Complaints Office
WEBHealth Consumers’ Council of WA - Health Consumers’ Council of WA provide an individual advocacy service to any person experiencing an issue with the WA Health system. Carers WA - Carers WA is the peak body that represents the needs and interests of carers in Western Australia. They support the empowerment and wellbeing of carers through
Health and Disability Services Complaints Office
WEBPublic Health Warning Statements {BA397775-525A-4E6B-B1A2-381F2AFC9B7B} Contact Us {A4EBEC0E-DE96-4904-8317-B8984B7CD91E} Home; For Public; For Public For Public. Explore For Public. For Public FAQs Find answers to frequently asked questions about making a complaint as a health consumer.
Health and Disability Services Complaints Office
WEB05/10/2023. Our Annual Report 2022-23 provides an overview of the work we undertake to resolve complaints about health, mental health and non-NDIS disability services in Western Australia and the Indian Ocean Territories. It also details our work in educating and training the public and service providers in preventing and resolving complaints.
Category: Mental health Go Health
Health and Disability Services Complaints Office
WEBThe Code of Conduct does not restrict entry into practice, but allows for effective action to be taken against a health care worker who fails to comply with the proper standards as provided for in the Code. This includes the issuing of prohibition orders to cease practice or placing conditions on a health care worker’s practice where their conduct presents a …
HaDSCO and AMA resolute on standard of health care
WEB“The meeting with Dr Michael Page provided an excellent opportunity to discuss information about our new function under the Code of Conduct for certain health workers. I also shared details about the benefits of our complaints function and the outcomes we achieve in the interests of delivering patient-centred health services.
Health and Disability Services Complaints Office
WEBHaDSCO’s Strategic Plan 2023-27 sets out our key priorities under Service One and Service Two, and provides an overarching guide for our operational and business plans. Service One: Assessment, negotiated settlement, conciliation and investigation of complaints. Service Two: Education and training in the prevention and resolution of …
Health and Disability Services Complaints Office
WEBThe HaDSCO Annual Report 2022-23 provides an overview of the work undertaken by the Office in the resolution of complaints about health, mental health and disability services (not provided by the NDIS) in Western Australia and the Indian Ocean Territories. It also details the work undertaken in educating and training the public and service
Category: Mental health Go Health
Health and Disability Services Complaints Office
WEBFor complaints about health service providers or health care workers in other states and territories, please contact the relevant health complaints entity in that state or territory. Australian Capital Territory ACT Human Rights Commission. Phone number: (02) 6205 2222 . New South Wales Health Care Complaints Commission. Phone number: 1800 …
Health and Disability Services Complaints Office
WEBComplaint Resolution Process. HaDSCO aims to resolve complaints as informally as possible, and in a timely and efficient manner. Throughout the process, we will ensure: Impartiality: HaDSCO is an independent Statutory Authority that does not provide legal advice to – or favour, represent or advocate for – the consumer or service provider.
How to make a complaint about a health, disability or mental …
WEBhealth services. We can’t • give you advice about your health • tell a practitioner to give you medication or treatment • tell a practitioner to give you your health records, or • help you bring legal proceedings against anybody. 6551 7600 1800 813 583 free from landlines PO Box B61 PERTH WA 6838 www.hadsco.wa.gov.au [email protected]
Health and Disability Services Complaints Office
WEBThe Health and Disability Services (Complaints) Act 1995 - the primary enabling legislation which sets out the functions, operations and powers of HaDSCO, and covers complaints relating to health service providers. Part 6 of the Disability Services Act 1993, which sets out the powers of HaDSCO in relation to complaints about disability service
Health and Disability Services Complaints Office
WEBThe Health and Disability Services (Complaints) Act 1995 (HaDSC Act) and Part 6 of the Disability Services Act 1993 (DS Act) are the legislative frameworks for offering our complaint resolution service to users of health and disability services in Western Australia and Indian Ocean Territories. Under section 79 of the HaDSC Act, the Minister for …
Health and Disability Services Complaints Office ANNUAL …
WEBof health services and health service board members and gave a range of presentations and lectures. Our community outreach included visits to the regions and the IOT. We focussed on reaching our diverse communities. This included engagement with the LGBQTIA+ community, with Aboriginal health providers and community,
Health and Disability Services Complaints Office
WEBPublic Health Warning Statements {BA397775-525A-4E6B-B1A2-381F2AFC9B7B} Contact Us {A4EBEC0E-DE96-4904-8317-B8984B7CD91E} Home; Code of Conduct; Code of Conduct Code of Conduct. Explore Code of Conduct. Code of Conduct FAQs Find answers to frequently asked questions about the Code of Conduct for certain health care workers.
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