Cyara.com

Wellness & Productivity Are Often at Odds in High …

WebMay is Mental Health Awareness month, as designated by NAMI, and provides an excellent opportunity to draw attention to negative experiences of stress that can lead to mental …

Actived: 3 days ago

URL: https://cyara.com/blog/wellness-and-productivity-are-often-at-odds-in-high-stress-industries/

Overcoming Fear and Loathing of the U.S. Healthcare Open …

WebOpen enrollment season. These words are enough to create fear and loathing in the hearts of U.S. health insurer employees. Those affected range from vice presidents of contact …

Category: Health Go Health

Managing Health Insurance CX During "Crunch Times" and Year …

WebWhen we talk about busy times of the year in the contact center, you might immediately think of Black Friday and the holiday selling season. But outside of the retail world, just …

Category: Health Go Health

How Chatbots Are Transforming Healthcare (And How Testing Can …

WebWhile the pandemic recedes into the background, the demand for AI technology in the healthcare sector only continues to grow. Conversational AI, and chatbot technology in …

Category: Health Go Health

Viewing Results on the Pulse Dashboard – Cyara Knowledge Center

WebLearn how to use the Pulse Dashboard to view real time data about CX health across all channels.

Category: Health Go Health

Leading US Health Insurance Provider

WebLeading US Health Insurance Provider . Automates Testing to Achieve Quality @Speed. CUSTOMER STORY. Strategic Move to Increase Time-to-Market in IVR Development

Category: Health Go Health

Introduction to Pulse Dashboards – Cyara Knowledge Center

WebLearn how to monitor and visualize the health of your CX environment, across all channels, in real-time.

Category: Health Go Health

R U OK Day Prompts Cyarans to Ask “Are You Really

WebWith mental health issues on the rise, it’s important to also increase mental health awareness efforts. According to the World Health Organization (WHO), an estimated …

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Getting Agile in Health: Preparing Insurance Providers for the …

WebMany healthcare insurance providers are making the move to Agile or considering it. For customer-facing systems such as self-help portals, IVR, chat, email responders, and …

Category: Health Go Health

Cyara Puts Real-Time CX Incident Management in the Palm of …

WebNew mobile app enables enterprises to see the overall health of their omnichannel CX systems and rapidly resolve incidents. Redwood City, CA. Cyara has launched the Cyara …

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Delivering Healthy CX is Critical for a Major Plan Provider

WebWith patients often waiting in medical facilities to obtain authorization for needed treatment, immediate response through the IVR is critical.

Category: Medical Go Health

About Us — Cyara

WebThat’s when the idea for Cyara was born. Since those days, Alok and co-founders Bonny Malik and Luan Tran built the world’s leading CX Transformation platform. As new …

Category: Health Go Health

If Your Customer Calls You During Open Enrollment, Will You …

WebMonumental Manual Process. If you are like most health insurance companies, you have hundreds of toll-free numbers. Keeping track of them and their current status can be a …

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Mastering IVR Testing, Part 3: The Cyara Solution — Cyara

WebJuly 20, 2023. Mastering IVR Testing, Part 3: The Cyara Solution. Jeffrey Coleman. In the age of AI and digital-first customer service, the definition of an excellent customer …

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Platform Demo: 3 Strategies for Health Insurers’ Open

WebAssure Journeys. Transform Experiences. Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance …

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Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee

WebCyara Maintained a 90% Customer Retention Rate & Released Industry-First Product Innovations . REDWOOD CITY, Calif. – August 31, 2021 – Cyara, provider of the leading …

Category: Health Go Health

Customer Success Showcase — Cyara

WebToday’s business leaders recognize the positive impact of delivering exceptional customer interactions, as well as the negative implications of failures. Organizations who assure …

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Is Open Enrollment Making You Anxious

WebAnother study showed that 90% of us will choose the same benefits, or as close to the same benefits, that we chose last year to keep from having to actually think about it 2.. Poor …

Category: Health Go Health

Cyara Strengthens AI-based Chatbot Optimization Capabilities …

WebStrategic acquisition delivers advanced conversational AI testing capabilities for improved chatbot accuracy and performance. REDWOOD CITY, Calif. — Nov. 28, 2023 — Cyara, …

Category: Health Go Health

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